Questions We Often Hear
It is natural for you to have a few questions. So here’s a list we have complied from questions we are often asked by our customers.
The WINNER of our Prize Draw is selected every two months on the same day (26th).
The first draw for website is 26 May 2020 then 26 July 2020 etc etc.
We would love to have the opportunity to remodel what you have into a stunning piece of jewellery to suit your taste. So, come in and speak with us. No job is too small or too large.
Anastasia’s provides you with a GST receipt as a standard purchase process. If you are travelling overseas within 60 days of your purchase and your purchase was over $300 you are eligible to receive the GST back. When at the airport, go to the TSR Customs Office. Ensure, to have your receipts and purchased items with you. For further information contact Australian Customs.
Yes, most pieces can be remodelled and if they can we can do that for you. Come and speak to one of our experienced staff to advise you what we can do for you. We will always give you a quote first so there are no unexpected surprises.
Unfortunately, not all worn or damaged items can be repaired. Occasionally some items are simply worn out. They may have had many wonderful years of love and wear but cannot go on in the same style without them being damaged and no longer safe to wear without fear of losing them. In these cases, you maybe able to have them remade into a fresh design. Call in and speak to our experienced team for advice.
We have on hand an extensive range of classic designs of pearl and strand/bracelet clasps. They range from modern and sophisticated, to your traditional classic designs, with and without diamonds and gemstones. Call in to see the collection. We look forward to meeting you and help you design a new look for your precious jewellery. All threading is done on our premises in Broome.
All of your purchases will be supplied with a fully detailed receipt. This will be suitable for you to have on hand for insurance and valuation purposes. It is important that you are provided with this information along with your purchase.
Yes, we do most repairs on jewellery. We do from small repairs for example fixing a broken link in your chain to fixing those loved and sometimes aged heirloom pieces that carrying memories and stories and that are so precious. Come and speak to one of our experienced staff to advise you what we can do for you. We will always give you a quote first so there are no unexpected surprises.
If a piece of jewellery can’t be repaired or I don’t want it anymore can it be made into a new piece of jewellery?
Yes, most pieces can be remodelled and if they can we can do that for you.
Yes, we do many watch repairs and replacement of watch batteries. Peter and Laura are our specialists in this area. Some watches, however, do need to go to Perth for specialist repairs and/or servicing. If this is the case, we will discuss this with you.
We have a wide range of watch bands on hand to change for those occasions when yours has broken or just needs a freshen up.
We love making wedding rings. So many wonderful designs…When it comes to designs for wedding and engagement rings, the choice is endless. We have a selection of engagement and wedding rings in store or can make your favourite design that best expresses who you are.. Contact us, we spend time with you to understand what your dream ring is. We then design and make this become a reality for you to enjoy into the future.
Jill Nash-Hansen is very skilled within the pearling industry having trained as a pearl seeder, grader, wholesaler and trader, spanning 25 years.
All our pearls are clearly marked as to the type and description of pearl and where they are sourced.
Most of our pearls are South Sea pearls.
Each piece will be marked whether they are produced in Australia or another producing area.
You will receive a receipt/legal document that states the details of your pearl.
As well as a detailed quality grading of the pearl.
Lust™, diamond embellished pearls complimented by modern designs is a fresh concept in pearl jewellery, manufactured and distributed exclusively by Lust Pearls.
Anastasia’s of Broome is a stockist of this most beautiful range of jewellery.
Our pink diamonds come from the Argyle Diamond Mine in the Kimberley Region of Western Australia. Pink diamonds are rare and becoming rarer and are sold with Certificates from the Argyle Diamond Mine and/or GIA certificates. Each diamond is unique.
Blue Diamonds are also from the Kimberley region and are a rarer diamond than the pink diamonds.